True Record narrates official United States government documents. It is published by TAKGIO INC. This policy says exactly what the app collects, what it does not, and how to get rid of it.
There is no advertising, no analytics, and no tracking of any kind in this app. Nothing you do is measured, profiled, or sold. If you never sign in, we know your phone only by an anonymous identifier, with no name or email address, used to unlock the narrations you are entitled to hear.
The app works without an account. Your place in a document, what you have saved, your playback speed and everything else about how you listen is stored only on your device.
So that the full narrations reach only subscribers, the first time the app opens (and again after you sign out) it creates an anonymous account for your phone, without asking you anything. It has no name, no email address and no password, and nothing in it tells us whose phone it is. We hold this against it:
| What | Why |
|---|---|
| An anonymous account identifier | To issue this phone its audio passes |
| Audio passes — which narration a pass opens, whether it opens the free preview or the whole narration, when it was issued and when it runs out, and, for a subscriber, which purchase it rests on (the store, the plan and the date the subscription was first bought) | Every narration is locked, and a pass is what opens it. The record also lets us stop one purchase being shared across many phones |
| Subscription status, as our subscription service last reported it — whether it is active, the plan, the date it is paid up to, whether it is set to end, and whether it was a test purchase | So that a subscriber hears the whole narration |
An anonymous account that has not been used for 90 days is deleted automatically, with everything above. You can delete it yourself at any time: You → Delete this phone's data.
If you send us a suggestion or report a problem without signing in, it is stored with no account attached.
The app fetches the catalogue of documents, the transcripts and the audio from our servers. Those requests carry the ordinary technical information any web request carries — an IP address and a device type — which our hosting providers log for security and reliability. Each request for audio is also logged with the first eight characters of the account identifier, and whether the pass was valid; those logs are kept for no more than a week. We do not use any of this to build a picture of you.
Signing in exists for one reason: so your library and your place in a document follow you between devices. You can sign in with Apple, with Google, or with a code sent to your email address.
| What | Why |
|---|---|
| Your identity — the account identifier from Apple, Google or your email address, and a display name if the provider gives us one | To know which saved data is yours |
| Listening positions — which narration, and how far in | So you can resume on another device |
| Saved documents | Your library |
| Follows — the courts, committees and topics you chose | To know what to alert you about |
| Suggestions you send us — the text you typed | To decide what to narrate next |
| Problem reports — the document, the error, your app version and platform | To fix broken audio |
| A notification token for your device, only if you allow notifications | To send the alert you asked for |
| Audio passes and subscription status, as described above, held against your account instead of an anonymous one | To unlock what you paid for |
Apple (or Google) takes the payment. The store tells our subscription service, RevenueCat, about the purchase, and RevenueCat tells us whether your subscription is active. RevenueCat knows you only by your account's identifier — the anonymous one, or your signed-in account's. We do not send it your name or email address.
These never reach us at all, whether you sign in or not: your app settings, your playback speed, your reading mode, which chapters you have switched off, your recent searches, your queue, and any narration you have downloaded for offline listening.
Account data, audio passes and subscription status are stored with Supabase on servers in the United States. Audio and transcripts are served from Cloudflare, which also checks each audio pass. Subscriptions are handled by RevenueCat. Notifications, if you allow them, are delivered through Expo's push service and then by Apple or Google. Those providers process data on our behalf under their own terms.
Access to your rows is restricted at the database level: the app's credentials can only ever read and write data belonging to the account on that phone. Audio passes cannot be read by the app at all.
You can delete your account from inside the app at any time — You → Delete account. It removes your account and every row listed above. It cannot be undone.
Without an account, You → Delete this phone's data removes the anonymous account, with its audio passes and subscription status.
If you cannot get into the app, use the account deletion page.
Signing out, by contrast, leaves your account intact and simply removes the copy on that phone.
Deleting data here does not cancel a subscription: that is billed by Apple or Google, and is cancelled in your Apple ID's (or Google Play's) subscriptions.
True Record is not directed at children and we do not knowingly collect information from anyone under 13. The documents it narrates are government records written for adults, and some of them describe the conduct they investigate in frank terms.
If this policy changes, the date at the top changes.
TAKGIO INC
Questions about this policy, or about data we hold: support@takgio.com
True Record narrates documents published by the United States government, which are in the public domain. The app is not affiliated with, endorsed by, or connected to any government body.